The 2026 Speakers

Graham Addison, Senior Director, Global Launch & Marketing Excellence at AstraZeneca
Graham Adffff

Senior Director, Global Launch & Marketing Excellence

Logo of Pharma Company AstraZeneca
Estefania Yaguez, Customer Excellence and Operations Director at Biogen
Estefanía Yagüez

Customer Excellence and Operations Director

Logo of Pharma Company Biogen
Morgwn Shaw, Associate Director - Omnichannel Experience at BMS
Morgwn Shaw

Associate Director - Omnichannel Experience, Strategy, Planning & Production

Logo of Pharma Company BMS
Karol Wolak, Director  Global Omnichannel Excellence Lead at Merck
Karol Wolak

Director | Global Omnichannel Excellence Lead

Logo of Pharma Company Merck
Ufuk Balci, Head of Business Excellence at GSK
Ufuk Balci

Head of Business Excellence

Logo of Pharma Company GSK
Karolina Stroh, Associate Director OCE and Digital Excellence at Takeda
Karolina Stroh

Associate Director OCE and Digital Excellence

Logo of Pharma Company Takeda
Ashish Chandra Saxena, Global Capability Owner (GCO)- Customer Targeting & Engagement Planning at Boehringer Ingelheim
Ashish Chandra Saxena

Global Capability Owner (GCO) - Customer Targeting & Engagement Planning

Logo of Pharma Company Boehringer Ingelheim
Paul Bridgeman, International Head Omnichannel & Engagement at Novartis
Vikram Jai Singh

Global Product Owner (Associate Director) Customer 360

Logo of Pharma Company Sanofi
Yacin Marzouki - CEO, Black belt in HCP engagement at Biondhealth
Yacin Marzouki

CEO, Black belt in HCP engagement

Logo of BIONDhealth
Madelene Borgvall, Associate Director, Global Brand Lead at Sobi
Madelene Borgvall

Associate Director, Global Brand Lead

Logo of Pharma Company Sobi
Nico Renner, Product Manager  Oncology  Switzerland at BeOne Medicines
Nico Renner

Product Manager Oncology  Switzerland

Logo of Pharma Company BeOne Medicines
Filena Azevedo, Global Oncology Asset Lead at Servier
Filena Azevedo

Global Oncology Asset Lead

Logo of Servier
Filena Azevedo, Global Oncology Asset Lead at Servier
Martin Møller

Ex - Global Director, Channel Excellence

Logo of Pharmaceutical Company Novo Nordisk
Annelise Vedel, Founding Partner & CEO at Aetheon
Annelise Vedel

Founding Partner & CEO

Logo of Aetheon Consulting
Varun Hasija

VP Product & Innovation at Doceree

Logo of Doceree
Filena Azevedo, Global Oncology Asset Lead at Servier
Javier M Floren

CEO & Founder

Logo of 3DforScience
Nicholas Rosen, CEO at Exaris Solutions
Nicholas Rosen

Founder & CEO

Logo of Exaris Solutions
Philip Vyt, Founder at Shift
Philip Vyt

Founder at Shyft

Logo of Shyft

Testimonials

What People Say About Our Events

Trusted by industry leaders and innovators worldwide.
"Overall, I found it excellent, as I’ve said before, it’s a great size to allow enough breadth and variety, but not so huge that you get lost in ideas and case studies and discussion are too generic.

There weren’t too many vendors, although I did feel a little hounded at some points, and I am good at fending them off usually. Vendor presentations were quite heavy, like there were a lot of them, but they were at least valuable and not too hard sell-focused. So that was ok, they actually served as quite a good barometer for what is technically possible, if not feasible or financially.

Food was great, agenda was well rounded. Hotel was fantastic too.
I couldn’t find much to offer constructive criticism on to be honest. As I’ve said, this is one of my favorite events.

Thank you again!"
Morgan Shaw
Associate Director - Omnichannel Experience, Strategy, Planning & Production
Logo of Pharma Company Bristol Meyers Squibb
"It was an enriching and joyous experience to be part of the 4th Pharma Omnichannel HCP Engagement conference in Barcelona. I had so much to learn with all the interactions that happened with the esteemed guest list and also exciting when I presented my Keynote. Thankful to Ubiq events to have gotten this opportunity and being part of it."
Vikram Jai Singh
Global Product Owner (Associate Director) Customer 360
Logo of Pharma Company Sanofi
"It was a truly valuable experience attending the 4th Pharma Omnichannel HCP Engagement event. The sessions featured highly insightful discussions on customer engagement, an exceptional level of audience participation across both days, and flawless event organization. This forum serves as an excellent platform for contributing, learning, and connecting with leading experts in the field of omnichannel customer engagement. I look forward to future editions and continued collaboration."
Ashish Chandra Saxena
Global Capability Owner (GCO) - Customer Targeting & Engagement Planning
Logo of Pharma Company Boehringer Ingelheim
"The Pharma Omnichannel HCP Engagement Conference was a truly engaging experience alongside industry peers. The informal and dynamic environment fostered meaningful exchanges between speakers and the audience, leading to high-quality discussions and insightful presentations. The interactive group brainstorming sessions were also an highlight, further strengthening the exchange of ideas and perspectives. This is definitely an event not to be missed!"
Filena Azevedo
Global Oncology Asset Lead
Logo of Pharma Company Servier
"This conference is an essential destination for those looking to move beyond buzzwords and deliver measurable HCP impact, particularly through insightful strategies in areas like rare diseases. It offers a fantastic opportunity to connect with global innovators and gain the practical tools needed to lead the next era of engagement"
Karol Wolak
Director | Global Omnichannel Excellence Lead
Logo of Pharma Company Merck Group
"It was a pleasure to contribute to the 4th Pharma Omnichannel HCP Engagement Conference in Barcelona. The event provided a fantastic platform for high-quality discussions with industry experts and meaningful learnings."
Ufuk Balci
Head of Business Excelence
Logo of Pharma Company GSK
"We had a really collaborative conversation, and what I noticed is that we had a lot of people from pharma, from different functions within the industry. I think that’s really healthy because to get omnichannel done, it’s a truly cross-functional effort. It was reassuring to hear people facing the same challenges and how they’re tackling some of those problems. I found it a really useful bag"
Rick Hollis, Customer and Business Excellence Director at Ipsen
Rick Hollis
Customer and Business Excellence Director
Logo of Pharma Company Ipsen
"There are a few things I really liked about the event:
First: My talk about empathy and the buyer transformation program was very well received, many thanks for that, I'm humbled by that, and it stirred up good conversations.
Second: The networking. Talking to other experts in the pharma industry is extremely valuable to me. I really like that the topic of effectiveness was discussed a couple of times by vendors but also by representatives of pharma companies, because it's not all about efficiency, it's about doing the right thing and doing it right."
Florian Gaeng, Director, Global Customer Experience Strategy at Bayer
Florian Gaeng
Director, Global Customer Experience Strategy
Bayer Logo
"It’s an intimate environment that fosters closer connections and gives the opportunity to actually have a proper conversation with someone."
Claude Waddington, The Palindromic
Claude Waddington
MD, Principal Consultant, ComEx Strategy
The Palindromic Logo
"The 2nd Pharma Omnichannel HCP Engagement Conference was a truly insightful and collaborative experience. I especially valued the mix of strategic perspectives and practical case studies, as well as the engaging discussions with peers across the industry. The event created a fantastic platform to share ideas and learn from each other. I left inspired and with new approaches to apply in my own work."
Maria Nieves Alvarado, Astellas
Maria Nieves Alvarado
Associate Director, Omnichannel Marketing Excellence - International Market
Astellas Logo
"I really enjoyed hearing the different points of view from all the colleagues and the broad experience they bring. It’s very helpful for all of us working in omnichannel; dealing with customers, identifying what works best for them, understanding the main problems they face, and how they’ve been able to solve them."
Jorge Perez, Marketing Director at Daiichi Sankyo
Jorge Perez
Marketing Director
Logo Daiichi Sankyo

toP tIER cONTENT

The 2026 Program

Event Schedule - Day 1
Day 1March 10, 2026
Coffee Cup

8:30 AM

Registration and Morning Coffee

Registration
8:55 AM
Opening Remarks From The Organizer and Chair
Opening
Morgan Shaw, Associate Director - Omnichannel Experience at BMS
09:00 AM
The Journey From Multichannel To Omnichannel
by Morgwn Shaw Associate Director - Omnichannel Experience, Strategy, Planning & Production - Bristol Myers Squibb
Keynote
Varun Hasija - VP Product & Innovation at Doceree
09:40 AM
From Knock-Knock to Click-Click: How  RepTwins Are Rewriting Pharma Engagement
by Varun Hasija VP Product & Innovation Doceree
Sponsored Keynote
Coffee Break
10:20 AM
Coffee Break
Coffee
Karol Wolak, Director Global Omnichannel Excellence Lead at Merck
10:50 AM
Beyond the Buzzwords & Filters: Genuine Insights on Omnichannel Change
by Karol Wolak Director Global Omnichannel Excellence Lead - Merck
Keynote
Vikram Jai Singh, Global Product Owner (Associate Director) at Sanofi
11:30 AM
From Fragmented Data to AI-Powered Decisions: Building the Modern HCP Engagement Engine
by Vikram Jai Singh Global Product Owner (Associate Director) Customer 360  Omnichannel - Sanofi
Keynote
Javier M Floren, CEO at 3DforScience
12:10 PM
From Scientific Complexity to Commercial Impact: Turning Science into Shared Understanding
by Javier M Floren CEO & Founder - 3DforScience
Sponsored Keynote
Lunch
12:40 PM
Lunch
Lunch
photo
14:00 PM
Standup Discussion
Standup Discussion
Pierre Metrailler, CEO at Onomi
14:40 PM
Congress Excellence for Medical and Commercial Teams: Engagement, Analytics, and Action
by Pierre Metrailler CEO - Onomi by SpotMe
Keynote
Ufuk Balci, Head of Business Excellence at GSK
15:10 PM
Beyond Reach: Measuring True HCP Experience And Satisfaction
by Ufuk Balci Head of Business Excellence - GSK
Keynote
Pierre Metrailler, CEO at Onomi by SpotMe
15:50 PM
Why Multichannel Is Not The Enemy Of Omnichannel And Why Skipping It Often Destroys Omnichannel Ambitions
by Yacin Marzouki - CEO, Black belt in HCP engagement - Biond Health
Keynote
Nicholas Rosen, CEO at Exaris Solutions
16:30 PM
The "Booking.com" for Pharma: How Real-Time Audience Insights and n=1 Segmentation Redefine HCP Targeting
by Nicholas Rosen Founder & CEO - Exaris Solutions
Sponsored Keynote
Coffee Break
16:45 PM
Coffee Break
Coffee
Estefania Yaguez, Customer Excellence and Operations Director at Biogen
17:15 PM
Understanding the “Why”: Transforming Omnichannel Engagement in Rare Diseases
by Estefanía Yagüez Customer Excellence and Operations Director - Biogen
Keynote
Philip Vyt, Founder at Shyft
17:55 PM
The Hard Part of Omnichannel: Execution
Host: Philip Vyt Founder - Shyft
Panel Discussion
Cocktail Reception
18:35 PM
Cocktail Reception
Cocktail
Day 2March 11, 2026
Coffee Cup
08:30 AM
Registration and Morning Coffee
Registration
08:55 AM
Opening Remarks From The Organizer and Chair
Opening
Nico Renner, Product Manager | Oncology | Switzerland at BeOne Medicines
9:00 AM
KOLs, DOLs & the Future of Inbound Engagement: How Pharma Can Earn Attention in a World of Scarcity
by Nico Renner Product Manager | Oncology | Switzerland - BeOne Medicines
Keynote
Madelene Borgvall, Associate Director, Global Brand Lead at Sobi
09:40 AM
Designing an Omnichannel Product Launch in Rare Diseases: Strategy and Impact Assessment
by Madelene Borgvall Associate Director, Global Brand Lead - Sobi
Keynote
Coffee Break
10:20 AM
Coffee Break
Coffee
Martin Møller, Ex - Global Director, Channel Excellence at Novo NordiskAnnelise Vedel, Founding Partner & CEO at Aetheon
10:50 AM
From Omnichannel Ambition to Measurable HCP Impact
by Martin Møller Ex-Global Director, Channel Excellence  - Novo Nordisk
by Annelise Vedel Founding Partner & CEO - Aetheon Consulting
Keynote
Chris Kubbernus, CEO at kubbco
11:30 AM
Creating CX Content in Hours Instead of Weeks Using the Power of AI
by Chris Kubby Chief Executive Officer & Founder - Kubbco
Keynote
Graham Addison, Senior Director, Global Launch & Marketing Excellence at AstraZeneca
12:00 PM
Digital Twin: The Human Touch, Supercharged
by Graham Addison Senior Director, Global Launch & Marketing Excellence - AstraZeneca
Keynote
Lunch
12:40 PM
Lunch
Lunch
photo
14:00 PM
Stand Up Discussion
Roundtable
Ashish Chandra Saxena, Global Capability Owner (GCO)- Customer Targeting & Engagement Planning at Boehringer Ingelheim
14:40 PM
Empowering Customer Engagement with Data, Insights, and End-to-End Technology
by Ashish Chandra Saxena Global Capability Owner (GCO)- Customer Targeting & Engagement Planning - Boehringer Ingelheim
Keynote
Filena Azevedo, Global Oncology Asset Lead at Servier
15:20 PM
From Dashboards To Decision-Making: Empowering Teams With Actionable Analytics
by Filena Azevedo Global Oncology Asset Lead - Servier
Keynote
Antonio Velasco Chief Information Officer (CIO) Spain - AstraZeneca
16:00 PM
Closing Remarks
Closing

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